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IT Clerk - Tripoli

--Tech Store Group--
Are you a highly organized and tech-savvy IT Clerk who can provide essential support for our IT department? Does this role excite you, knowing that it requires keen attention to detail, strong troubleshooting skills, and the ability to assist in maintaining IT systems and documentation? If you have a passion for IT operations and administrative efficiency, we invite you to join our team! ​
Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise

Responsibilities

  • Assist in troubleshooting hardware, software, and network issues for employees
  • Ensure IT systems and equipment are properly maintained and functioning.
  • Maintain accurate records of IT processes, equipment, and incident reports
  • Assist with creating, updating, and managing user accounts and system access.
  • Assist in testing new IT solutions before deployment.
  • Perform basic network troubleshooting tasks and escalate advanced issues as needed

Qualifications

  • Diploma or Bachelor's degree in IT, Computer Science, or a related field.
  • 1-3 years of experience in IT support or administrative roles.
  • Basic knowledge of operating systems, networking, and troubleshooting.
  • Familiarity with Microsoft Office Suite, databases, and IT management tools.
  • High accuracy in documentation and data entry.
  • Quick thinking and analytical skills to resolve technical issues.
  • Ability to manage multiple IT requests

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in a fast evolving company

What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks

A full-time position
Attractive salary package.

Trainings

Upgrade your skills with our technical and soft skills workshops

Insurance

Benefit from medical insurance. Applied for specific job posts