Service Center Manager-Tripoli
--Tech Store Group--
Are you a hands-on leader with a passion for tech-driven service excellence? We’re on the hunt for a proactive Service Center Manager to oversee our full maintenance operations for batteries, inverters, money counters, and Low Current items. If you know how to blend technical know-how with team leadership and customer satisfaction, this is your opportunity to make a real impact.
Responsibilities
- Lead and manage the day-to-day operations of the service center, ensuring timely and high-quality maintenance and repair of batteries, inverters, money counters, and Low Current Items.
- Supervise technical staff, allocate tasks, and monitor performance to maintain service standards.
- Develop and implement maintenance schedules, process improvements, and troubleshooting protocols.
- Maintain inventory of spare parts and tools; coordinate with procurement for timely replenishment.
- Ensure compliance with safety regulations and industry best practices.
- Handle customer escalations, analyze service reports, and implement corrective measures as needed.
- Collaborate with product and sales teams to provide technical feedback and improve product support.
Qualifications
- Bachelor’s degree in Electrical/Electronic Engineering, or a related field.
- 5+ years of experience in technical service/maintenance roles, with at least 2 years in a leadership position.
- Strong understanding of electronic systems
- Proven leadership, team management, and troubleshooting abilities.
- Familiarity with service management systems and reporting tools is a plus.
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
Upgrade your skills with our technical and soft skills workshops
Insurance
Benefit from medical insurance. Applied for specific job posts